Cleaning by ServiceMaster by Lovejoy

Don't Know What To Do Next? We Do.®

Professional and Certified Property Restoration Experts in Roswell and Conyers, Georgia

- ServiceMaster by LoveJoy

ServiceMaster by LoveJoy understands disasters like water & fire damage can disrupt lives, leaving homeowners shocked and overwhelmed. While we see complications like storm damage, flood damage, and fires on a daily basis, we recognize and appreciate that each homeowner’s circumstance is unique and deserves the time, effort, and expertise to minimize disruption. With ServiceMaster by LoveJoy you can rest assured because we have the knowledge, systems, and the level of communication to best serve you in this critical time.

Trusted by Top Insurance Carriers

ServiceMaster by LoveJoy works closely with several of the top insurance carriers, meeting their strict standards in regards to service levels, communication quality, and the requirement to be licensed, bonded, and insured. For this reason, we are able to ensure the best possible service for our customers.

Three aspects that make our Insurance Restoration Program successful:

  • Communication

    We are in communication with both the homeowner and the insurance company to convey plans clearly, minimize issues, and insure a smooth restoration.

  • Personalized Service

    We will work within your schedule, prioritize selected items to be restored first, and devise an overall objective to accommodate you.

  • Expertise

    ll of our technicians are certified by the IICRC, a third party specializing in the most current methods of proper repair in the restoration industry.

Who chooses the Restoration Contractor?

Some Insurance companies have Preferred Vendors or Contractors but ultimately you have the option of selecting your own. It is key to hire a licensed general contractor who will work within the limits of the insurance quote and one who is familiar with the insurance claim process.

What would is considered non-insured work?

Any construction project unrelated to your loss is considered non-insured work. At your request, we will provide a separate estimate for a non-insured construction project, and we will require separate authorization and payment terms. If non-insured work will delay the completion of an insured portion, then the situation must be discussed with your Insurance Adjuster and the Project Manager.

Who is responsible for paying for the service?

Ultimately you, the property owner, are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, we generally collect only the deductible amount from you before work begins, and bills the balance to your insurance provider as a service to you. If your project is not covered by insurance or you decide not to file a claim, you will be required to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.

Why Choose ServiceMaster by Lovejoy

  • 24/7 Emergency Service Available

    When a disaster happens, our team will be there for you. Call us 24/7.

  • Full-Service Restoration Company

    For more than 25 years, ServiceMaster by LoveJoy has come through homeowners as a highly reputable, licensed, insured, and endorsed provider of water, fire, mold, and cleaning services.

  • Customer Satisfaction

    Our priority is our customers and their satisfaction with the service we provide—from the initial contact to the completion of the project.

  • Insurance Preferred Vendor

    We are a preferred vendor with many of the insurance companies in Georgia. We guide you on your insurance claims and bill them directly.

  • Advanced Training and Technology

    Our ongoing training keeps our service partners current on the latest techniques and advancements and ensures the service and performance you expect from the nation’s leading restoration company.

  • IICRC Standards

    ServiceMaster by LoveJoy is an IICRC Certified Firm

ServiceMaster by Lovejoy

What They Say About Us

Linda M.
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I had smoke damage to my furniture and Rick H was very thorough. He took a great deal of time and make sure everything was cleaned.
Steve D.Covington
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John and his team arrived on time. Highly professional and knows their stuff. I would totally recommend them to my friends and office mates…they are the best.
N.J.
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Prompt, technician was diligent to verify service requests and asked about concerns. Techincian gave us information on the longevity of our carpets and when to call in for additonal services.
Myeisha K.
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Hello! Gary and his team did an excellent job cleaning the damage from the fire yesterday and today. Thank you for your service. One happy customer!
Joshua J.
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Valarie was a great person to deal with at Servicemaster. She is very courteous and caring when a customer is having an issue. People like this are hard to find. Awesome company
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