Professional and Certified Property Restoration Experts in Roswell and Conyers, Georgia
- ServiceMaster by LoveJoy
ServiceMaster by LoveJoy understands disasters like water & fire damage can disrupt lives, leaving homeowners shocked and overwhelmed. While we see complications like storm damage, flood damage, and fires on a daily basis, we recognize and appreciate that each homeowner’s circumstance is unique and deserves the time, effort, and expertise to minimize disruption. With ServiceMaster by LoveJoy you can rest assured because we have the knowledge, systems, and the level of communication to best serve you in this critical time.
Trusted by Top Insurance Carriers
ServiceMaster by LoveJoy works closely with several of the top insurance carriers, meeting their strict standards in regards to service levels, communication quality, and the requirement to be licensed, bonded, and insured. For this reason, we are able to ensure the best possible service for our customers.
Three aspects that make our Insurance Restoration Program successful:
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Who chooses the Restoration Contractor?
Some Insurance companies have Preferred Vendors or Contractors but ultimately you have the option of selecting your own. It is key to hire a licensed general contractor who will work within the limits of the insurance quote and one who is familiar with the insurance claim process.
What would is considered non-insured work?
Any construction project unrelated to your loss is considered non-insured work. At your request, we will provide a separate estimate for a non-insured construction project, and we will require separate authorization and payment terms. If non-insured work will delay the completion of an insured portion, then the situation must be discussed with your Insurance Adjuster and the Project Manager.
Who is responsible for paying for the service?
Ultimately you, the property owner, are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, we generally collect only the deductible amount from you before work begins, and bills the balance to your insurance provider as a service to you. If your project is not covered by insurance or you decide not to file a claim, you will be required to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.